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Krugle basic usage reports?
Do usage reports work in Krugle Basic? It would help me to evaluate how people are using it so I can try to see if it's useful to them. However, every time I try to generate a report I just get a .csv file with only headers and no data.
Official
Response
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EMPLOYEE
1In Krugle Basic 3.1.2.3 and for previous versions of 3.X the user activity features were disabled but if you now upgrade to 3.1.2.6 this feature has been turned on for Krugle Basic.
You just need to go to the Admin Console ip_address:8080 and go to configuration tab and click the upgrade button and click upgrade and you should see the 3.1.2.6 upgrade. The upgrade will take a bit of time since it needs to download and then un-package the files.
Krugle Basic Support
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EMPLOYEE
1In Krugle Basic 3.1.2.3 and for previous versions of 3.X the user activity features were disabled but if you now upgrade to 3.1.2.6 this feature has been turned on for Krugle Basic.
You just need to go to the Admin Console ip_address:8080 and go to configuration tab and click the upgrade button and click upgrade and you should see the 3.1.2.6 upgrade. The upgrade will take a bit of time since it needs to download and then un-package the files.
Krugle Basic SupportComment -
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Thank you. That update did make usage reports start working.
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